At Vitawave, we are dedicated to safeguarding your privacy and respecting your choices when you visit and use our online selling platform http://vita-wave.net/ (the "Website"). We understand the importance of maintaining the confidentiality and security of your personal information, and we are committed to adhering to the highest global privacy and data protection standards. Our privacy policy outlines our practices concerning the collection, use, disclosure, and protection of your information.

Our Commitment
Information Sharing: Your personal information will only be disclosed to third parties when necessary for order processing, such as sharing your shipping details with our delivery partners.
Security Measures: We employ advanced security measures to protect your information from unauthorized access by parties not involved in the selling and delivery processes.
Information Control: We provide you with the option to manage the information you have shared with us, including opting out of marketing communications.
Vitawave is committed to processing data in compliance with its obligations under relevant data protection laws, including but not limited to the Data Protection Act 2108, and upholding the principles governing the processing of personal data as stipulated by this legislation.

1. Notification
We will clearly inform you when we request information that personally identifies you ("personal information"), and you will have the choice to provide it or not. Typically, this information is requested when you make a purchase or interact with our call center staff.

2. Utilization
We use your personal information for the following purposes:

• To facilitate the sale of products or services to you.
• To provide you with information about your orders and shipping details.
• To notify you of promotions, updates, and other relevant services.

We collect your email, phone number, and your name to communicate with you effectively and to provide you with a personalized shopping experience.

3. Consent
By providing your personal information, you consent to its use for the purposes outlined above, and you acknowledge that Vitawave Limited is an authorized holder of such information. In every communication from us, you will have the opportunity to unsubscribe from further communications.

4. Access to Your Information
You have the right to review the personal information you have provided us and ensure its accuracy and currency at all times. To review or update this information, please contact our customer support team.

5. Information Security
Vitawave is strongly committed to protecting your information and ensuring that your choices are respected. We have implemented robust security measures to safeguard your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. Data Retention
We retain your information for as long as it is necessary to fulfill the purposes outlined above, in accordance with any legal obligations. Information associated with you will generally be retained for six months, after which it may be securely archived for statistical purposes.

7. EU Users' Rights
If you are located in a region covered by data protection legislation, you may have certain rights related to your personal data. These rights may include:

• The right to access your personal data.
• The right to rectify or erase your personal data.
• The right to restrict processing of your personal data.
• The right to data portability.
• The right to object to certain processing activities.

Please contact our customer support team to exercise these rights or if you have any questions regarding your data.

8. Use of Shared Information
Your information will not be disclosed to third parties outside the necessary scope of order processing without your consent. Within Vitawave Limited, data is securely stored and accessible only to authorized personnel.
In exceptional circumstances, we may disclose your personal information, without notice, if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights and property, or ensure the safety of our users and the public.

9. Opting Out
We provide users with the option to opt-out of receiving marketing communications from us. You can opt out by clicking on the provided link in our electronic communications or by contacting our customer support team.

10. Cookies
Our Website uses Essential and Analytical cookies to enhance your browsing experience and tailor content to your preferences. You can adjust your cookie preferences through your browser settings. However, please be aware that disabling cookies may impact your experience on our Website.

11. External Links
This Privacy Policy applies solely to information collected on our Website. Links to third-party websites may be present on our platform, and Vitawave is not responsible for the privacy practices or content of these external websites.

12. Changes to this Policy
We will update our Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

13. Policy Enforcement
If you believe that Vitawave has not adhered to this policy, please contact us, and we will promptly address your concerns.

14. Contact Information
If you have questions or comments about this privacy policy, please contact our customer support team at info@vita-wave.net.

Last updated: 20th of August 2023
Vitawave Limited